When it comes to shipping products, packaging plays a vital role in not only protecting your items but also leaving a lasting impression on your customers. As businesses grow and compete in increasingly crowded markets, the choice between custom printed shipping boxes and generic boxes has become more crucial than ever.

In this blog post, we’ll dive deep into the advantages and disadvantages of both custom printed and generic shipping boxes, helping you decide which option best suits your business. Whether you’re an e-commerce retailer looking to build brand recognition or a company focused on reducing costs, understanding the impact of packaging choices is essential.


Why Packaging Matters for Your Business

Packaging is more than just a way to protect your products. It is an extension of your brand and can influence how customers perceive your business. In e-commerce, where direct customer interaction is limited, the packaging may be the first physical experience a customer has with your brand. Choosing the right type of shipping box can impact brand recognition, customer loyalty, and your overall marketing strategy.


What is a Custom Printed Shipping Box?

custom printed shipping box

A custom printed shipping box is a packaging solution that features your company’s logo, colors, or other branding elements. These boxes can be personalized to showcase your brand identity, create a memorable unboxing experience, and convey professionalism. Custom printing can range from simple logos to fully printed designs that wrap the entire box.

Key Features of Custom Printed Shipping Boxes:

  • Branding: These boxes are designed to incorporate your company’s unique branding, helping increase brand awareness.
  • Personalization: You can choose the size, design, and printing style to suit your products and business needs.
  • Marketing tool: A custom box can serve as a mobile advertisement for your brand, increasing visibility wherever it goes.

Generic Shipping Boxes: A Cost-Effective Alternative

custom printed shipping box

Generic shipping boxes, on the other hand, are plain and unbranded. They are typically brown or white and serve the functional purpose of packaging and shipping goods without additional customization. While they lack the personalized touch of custom boxes, they can still protect products during transit and are usually more cost-effective.

Key Features of Generic Shipping Boxes:

  • Affordability: Generic boxes are cheaper because they don’t require custom printing or branding.
  • Widely available: These boxes are readily available in various sizes and shapes, making them convenient for businesses that need immediate packaging solutions.
  • Neutral design: With no branding, generic boxes are plain and neutral, making them suitable for any type of product.

Custom Printed Shipping Boxes vs. Generic Shipping Boxes: The Key Differences

1. Brand Recognition and Visibility

custom printed shipping box

One of the biggest differences between custom printed shipping boxes and generic boxes is the impact on brand visibility. Custom boxes are designed to build brand recognition by showcasing your logo and colors every time a customer receives a package.

Advantages of Custom Printed Shipping Boxes:

  • Instant brand recall: Every time a customer sees your custom box, they are reminded of your brand, increasing the likelihood of repeat business.
  • Professional appearance: Custom boxes elevate the perception of your brand, making you appear more professional and trustworthy.
  • Marketing opportunities: Custom printed shipping boxes are often shared on social media platforms during unboxing experiences, offering free marketing through user-generated content.

In contrast, generic boxes provide no branding benefits. While they serve their basic function, they don’t leave a lasting impression on customers or help promote your business.

2. Customer Experience and Unboxing

custom printed shipping box

In the age of social media and influencer marketing, the unboxing experience has become a key component of customer satisfaction. Custom printed shipping boxes can enhance this experience by creating a sense of excitement and value when the customer opens the package.

How Custom Boxes Improve the Unboxing Experience:

  • Memorable packaging: A branded box adds an element of surprise and delight, making the unboxing experience more engaging and memorable.
  • Shareable moments: Customers are more likely to share photos and videos of their unboxing experience if the packaging is visually appealing, giving your brand added exposure.
  • Emotional connection: A thoughtful packaging design can foster a stronger emotional connection between the customer and your brand, encouraging brand loyalty.

Generic shipping boxes don’t offer these benefits. Without any visual appeal or branding, they simply get the job done and don’t contribute to a positive unboxing experience.

Learn more aboutHow Custom Shipping Boxes with Logos Build Brand Recognition.

3. Cost Considerations

While custom printed boxes offer numerous benefits, they come at a higher cost than generic boxes. Customization adds expenses related to design, printing, and sometimes even production delays if you’re waiting for custom orders to be fulfilled.

Cost Breakdown:

  • Custom printed shipping boxes: These boxes require upfront costs for design, printing, and any additional features (like custom inserts). However, the investment pays off in the form of stronger branding and customer engagement.
  • Generic shipping boxes: These boxes are generally cheaper and can be purchased in bulk without the need for design or printing costs. For small businesses or startups, generic boxes may provide a more cost-effective solution, especially if branding is not a primary concern.

For businesses focused on cutting costs or managing tight budgets, generic boxes might be the better short-term option. However, for businesses looking to grow brand recognition, the investment in custom packaging can yield long-term benefits.

4. Customization and Flexibility

Custom Box Pro food and shoe boxes

One of the major advantages of custom printed shipping boxes is the flexibility they offer. You can tailor every aspect of the box to fit your business’s needs, from the size and shape to the printed design.

Customization Options:

  • Box size: Custom boxes can be designed to fit your products perfectly, reducing the need for excess filler materials and cutting down on shipping costs.
  • Branding elements: Add your logo, brand colors, and even marketing messages or social media handles to the box, creating a cohesive brand experience.
  • Special features: Custom boxes can include additional features like die-cut windows, special closures, or internal dividers to enhance the packaging and protect the product.

Generic boxes don’t offer these customization options. You are limited to standard sizes and shapes, and any branding or personalization must be done with stickers or external labels, which can look less professional.

5. Environmental Considerations

custom printed shipping box

As businesses and consumers alike become more eco-conscious, the environmental impact of packaging has become a key factor in choosing the right shipping solution. Both custom and generic boxes can be made from recyclable materials, but custom boxes allow for more flexibility in using sustainable materials and eco-friendly printing options.

Sustainable Packaging:

  • Custom printed shipping boxes: Many businesses are now opting for eco-friendly printing processes and recyclable or biodegradable materials in their custom boxes. This can enhance your brand’s commitment to sustainability and appeal to eco-conscious consumers.
  • Generic shipping boxes: Generic boxes can also be made from recycled materials, but they don’t offer the same branding opportunities to communicate your sustainability efforts.

Discover how custom boxes align with sustainability goals in – The Advantages of Corrugated Boxes for Shipping.


The Case for Custom Printed Shipping Boxes

For businesses looking to build a strong brand, increase visibility, and offer an enhanced customer experience, custom printed shipping boxes are the clear winner. While they come with higher upfront costs, the long-term benefits of increased brand recognition, customer loyalty, and potential marketing opportunities make the investment worthwhile.

When Custom Boxes Make Sense:

  • Brand-focused businesses: If branding is a central part of your marketing strategy, custom printed boxes will help reinforce your brand at every customer touchpoint.
  • Customer-centric businesses: For businesses looking to create a memorable unboxing experience, custom packaging can provide the wow factor that keeps customers coming back.
  • Social media-driven industries: Brands in industries like beauty, fashion, or tech—where unboxing videos and social media shares are common—can benefit from the added exposure that custom boxes provide.

The Case for Generic Shipping Boxes

For businesses focused on cost savings or those that prioritize function over form, generic shipping boxes can still get the job done. They offer a budget-friendly, no-frills option for packaging and shipping products.

When Generic Boxes Make Sense:

  • Budget-conscious businesses: If your primary concern is reducing packaging costs, generic boxes may be the better choice, especially for new or small businesses.
  • B2B companies: Businesses that primarily sell to other businesses may find that generic packaging is sufficient, as B2B customers often prioritize functionality over branding.
  • Bulk shippers: Companies that ship in high volumes and don’t need branding for every package may prefer the simplicity and cost-efficiency of generic boxes.

Conclusion: What’s Best for Your Business?

Choosing between custom printed shipping boxes and generic boxes ultimately comes down to your business’s priorities. If you’re focused on building a recognizable brand, creating a memorable unboxing experience, and leveraging packaging as a marketing tool, custom printed boxes are the way to go. On the other hand, if keeping costs down is your main concern, and branding isn’t a top priority, generic boxes may be the more practical option.

At Customboxpro, we specialize in creating high-quality custom printed shipping boxes that reflect your brand’s identity and meet your business’s packaging needs. Whether you’re a small business looking to make a big impression or an established brand looking to enhance your packaging strategy, we’ve got the right solution for you.